Customer Reviews

“Service was great. Carpets look like new and smell a lot better after they added the pet treatment.”

November 15, 2018

“Josh was awesome. He was early, got in and got the job done in no time. Now our new home smells great and the carpet is like-new. Thanks Josh, and Chem dry, for taking great care of us!”

September 24, 2018

“An honest and professional job.”

September 14, 2018

“The service was great & the tec did an amazing job getting out stains. I was very happy!”

July 2018

“Had a wonderful experience with all of the staff and the service! Very professional and courteous. Steve made sure to call us and get us moved to an earlier time and even called when he was on his way. Carpets look like new! And our house sold in a day! Thank you Chem-Dry!”

July 11, 2018

“We have had only great service for Chem-Dry. They are very professional and do excellent work. We will have them back again.”

June 30, 2018

“My experience having Chem-Dry clean my furniture was great. I had noticed a dusty smell in the air and thought it might be the furniture that needed to be cleaned. Justin cleaned all my furniture in short order and did an amazingly thorough job. The resulting smell was wonderful and my house now smells fantastic and my furniture is clean without there being an awful residue attached. I will certainly call them again when I need to have furniture cleaned.”

June 20, 2018

“He (Joshua L) was exactly on time. Did a very thorough job and I am happy with the results. Would recommend them.”

March 31, 2018

“My main complaint was carpet from previous tenant smelled like dog piss!! He said it didn’t look like anything to him and so now that he’s done it still smells like dog piss!! I will just replace carpet I guess

They came back and cleaned carpet again and this time it took care of the smell!! Thank you for the great service”
March 6, 2018

“The technician called ahead prior to his visit and arrived at the scheduled time. He cleaned my sofa and a wool area rug and I am pleased with the results.”
Feb 28, 2018

“I was happy with the cleaning but I was supposed to get a container of spot remover. That was listed on my invoice but the technician did not leave it.”
Dec 6, 2017

(We will be sending you a can as the technician forgot to leave it. Thank you for the review!)

“We were very pleased with the results of the carpet cleaning service. My wife wanted to replace one of the carpets with hardwood flooring. After having it cleaned, she said it brought it back to life and it no longer needed to be replaced. Josh was the service technician. He did a great job!”
November 10, 2017

“They were awesome and did a phenomenal job on our carpets.”
Oct 16, 2017

“Great job! Carpets look wonderful! I will definitely use this service again.”
Oct 13, 2017

We have been using Chem-Dry for several years. We are always pleased with the attention to detail provided AND the fact that they run on time!
Aug 15, 2017

Trustworthy, timely and very good at getting the stains out of my carpet.
July 23, 2017

My carpets look wonderful! I had a few ugly stains and they came right out! Not bad for career that is almost 20 years old!
June 12, 2017

Excellent, professional service – and the results are amazing. Thanks
May 23, 2017

They did all the carpets in our house at a great price, less than half the other quote. Was very clean when done and ‘dried’ quickly. My wife decided we wouldn’t need new carpet as quickly as she had thought. Will definitely use them again!!!
May 3, 2017

I have used Chem-Dry for several years. My carpets have never been steamed as per instructions when the carpet was laid. I have been very happy with their service and the carpets always look great when they are finished. If there is something beyond their capabilities, they do not hesitate to tell you.
April 18, 2017

We love Chem-Dry! We just moved to the area and are renting a home that has brand new carpet. However, the protectant on the carpet was unfortunately making our toddler’s face break out in a rash and we needed it cleaned! Chem-Dry’s staff took the time to share the ingredients of the products they would be using on our carpet so we could be sure they would be safe for our little man. The person who cleaned the carpets was also very patient and helpful while answering our questions. Several days after we had paid for their service, they realized they had forgotten to figure in our 10% discount and THEY contacted US about the mistake, sending us a check in the mail for the difference. We are so impressed. Thank you, Chem-Dry!
January 11, 2017

Nice job – came out very clean.
November 21, 2016

Excellent service, cleaning way above average, courteous technician who was knowledgeable.
November 14, 2016

I have used Chem-Dry for many years now and have been very happy with this company! I have depended on them and have always been happy with my experiences.
October 21, 2016

We hired Chem-Dry of Lafayette when our ordinary carpet cleaners couldn’t fit us on the schedule. We had recruitment coming up in our house and there was a time crunch, so this wasn’t on them. Even on short notice, Chem-Dry of Lafayette was able to get us in the same week. When they arrived, they were knowledgeable about the products that they used and about carpet cleaning, itself. Everyone was very friendly, too. I use them regularly now and I don’t even call the other company. They’ve taken our business!
October 12, 2016

No problems – have always done great!
August 28, 2016

The young man who did the cleaning was very polite and cordial. He did a great job on my carpets!
August 16, 2016

This was my first time using Chem-Dry of Lafayette. They did a good job, and I liked that there was a fast drying time. I would use them again in the future.
August 4, 2016

“Excellent, professional service – and the results are amazing. It’s so good to have everything so clean again – and no chemical smell – and quick drying. Thanks, again, for a job well done, Josh.”

July 15, 2018

“Your service was very good. Your gentleman was polite and got right to work. He did a very good job”

July 5, 2018

“I have already called your office the day of your service to let you know just how pleased I was with the results. Even old stains were eliminated as well as everything looked so fresh. Your technician was very thorough and courteous, carefully answered my questions. I have recommended your service to my neighbor. Thanks for the great job.”

June 29, 2018

“Wonderful! We are so pleased with the professionalism and results of our cleaning. They were able to help us quickly and we are very appreciative. Will definitely use again. Thank you!”

June 19, 2018

“My house has leaking water from a faucet. The carpet and drywall were all wet. I called Steven 11pm at night. He explained possible cause, and provided me a solution and a quote. The actual cost was much less than the quote. Steven was very patient and explains every step they are doing. It was a very positive experience working with them.”

April 22, 2018

“We were very pleased with the results of the carpet cleaning service. My wife wanted to replace one of the carpets with hardwood flooring. After having it cleaned, she said it brought it back to life and it no longer needed to be replaced. Josh was the service technician. He did a great job!

“Josh, the Chem-Dry rep was very friendly and efficient. He did a great job treating the spots and the carpet looks great. I would definitely recommend Chem-Dry and will use them again in the future”
March 31, 2018

“Within an hour of my first call, Steven had instructed us on important first steps and responded with the equipment and expertise necessary to promptly mitigate any damage to our finished basement. Steven and Josh handled everything promptly and professionally and communicated with us well every step of the way. I highly recommend Chem-Dry of Lafayette.”
March 2, 2018

“The lengths that these guys will go to take care of you is just awesome. After my appointment with another carpet cleaner fell through two days before Thanksgiving, Chem-Dry was able to send someone out on the same day and do an outstanding job cleaning 3 stories of carpet in about 3 hours. Because of them, I was able to unload my Upack trailer on time. Thanks!”
Jan 3, 2018

“second time to have Josh clean my carpets – he does excellent work!”
Nov 23, 2017

“THANK YOU for all of your hard work at our home this week, Jean and John.  So nice to walk in last evening and find the desk in place as well as everything put back into the hall closet.  And the carpeting looked great.  Very pleased with everything you did.  We have everything from the garage back in place again, curtains re-hung, etc.  Very happy with how our home looks and feels.  Thanks for all of your hard work.”
Oct 26, 2017

“Cat urine in minivan extremely difficult to remove. Second, very thorough, treatment done at no extra charge. Great people, good service.”
Oct 13, 2017

Chem-Dry got out a rather large stain from a leaky water pipe, that another carpet cleaner could not (after trying 2 times). The carpet dries much faster with Chem-Dry than other types of carpet cleaning.
Sep 30, 2017

Fast and friendly service. Excellent results! Very Happy!
Aug 24, 2017

Excellent service. Got us scheduled quickly with very short notice and were able to complete the job before we moved into our new home! Joshua was knowledgeable, diligent, and helpful. The carpets look fantastic! Definitely recommend.
Aug 11, 2017

The service man arrived when scheduled. He moved my small items and cleaned well. The high traffic area was cleaned and fluffed. It was a quick, smooth experience.
June 17, 2017

June 8, 2017

We have used Chem-Dry several times before. The workers that come to my house are professional, thorough, and hard-working. The receptionist that answers the phone is pleasant and was able to work me in that very afternoon due to a cancellation. My carpets are cleaned well and they are able to remove most pet stains. I highly recommend them.!
May 3, 2017

I was impressed with their service and will use them again.
April 18, 2017

Happy with the result but the pricing needs work. Tile looks great!
December 4, 2016

Have no complaints they did a very good job.
November 14, 2016

Technician arrived on time, got to work immediately, and did a wonderful job. I didn’t think the carpet would come clean, but he proved me wrong. I surely will use you in the future. Thank you.
November 2, 2016

He did a good job overall but was reading his phone with one hand while running the cleaner with the other. He was nice enough to tell me the hall carpet will need to be replaced in the near future.
October 13, 2016

I had a good experience with Chem-Dry of Lafayette. They came out to do some basic carpet cleaning throughout my home as it had been a long time since the carpets had been worked on. Everything went very well, the workers were quick and efficient with the cleaning, I will definitely continue to use them, and highly recommend their services!
October 4, 2016

I just like the people over at Chem-Dry of Lafayette because they are very efficient and quick. I give them a call and they come over and take care of my carpets just like that. They always do a good job for me and they make sure that I am completely satisfied. I would definitely recommend them because of how reliable and quick they are.
September 9, 2016

Chem-Dry of Lafayette did a great job. They put us on a schedule immediately and our carpets were cleaned that same week. The operator showed up as scheduled and call just before arriving. He was knowledgeable and did a great job just as promised. The final bill came in a bit higher than the estimate but that was my fault. I vastly underestimated the total square footage and had them clean more than just the high traffic areas.
August 25, 2016

Couldn’t believe it when I got a call that my appointment could be moved ahead…that almost NEVER happens. My area rugs were cleaned and the representative back on the road at roughly the original time of my appointment. One of my rugs was in dire need of a cleaning and it was a challenge. But, with a little bit of work, it came out great and I am thrilled. The only criticism I have (& it’s minor) was that it took longer for my rugs to dry than I expected. But, no worries, I put a fan on them overnight and they were fine by morning.
August 5, 2016