Customer Reviews
We aim to please - read our feedback from customers in the Lafayette area.☆☆☆☆☆
5 Star Reviews on Google & Facebook
“Good and easy communication, great service, did a fantastic job cleaning carpets of a home I purchased. I would definitely recommend and will use them again!”
February 2021
“Did an great job! Prompt, professional, honest and timely. I have used Chem-Dry several times and have never been disappointed. They provided me a quote over the phone when making the appointment, then measured my rooms to provide a more accurate quote prior to providing the service. He was happy to add or reduce carpet area if requested. He was also happy to only do partial rooms or heavy traffic areas.”
January 2021
“Joshua, the technician who came out was well spoken, knowledgeable, confident, and did an outstanding job. Cool face mask too .Ask for him specifically!”
December 2020
“Joshua did a fantastic job cleaning for us today! He was very professional in explaining the process of how the carpets would be cleaned and then did a great job.”
October 2020
“Josh and Luke did an excellent job! Josh has been out about every time we have a cleaning, he is very knowledgeable, prompt, and customer focused. Highly recommend!”
October 2020
“As always, Josh did a great job cleaning our carpet. He was punctual, friendly and did a thorough job.”
October 2020
“I am very pleased with the results of your service. We had pet stains & odors to deal with, in addition to regular dirt. The stains are gone!! I’d highly recommend your services to all pet owners.”
January 11, 2019
“I needed to have my carpet cleaned after many bouts with pet barf, spills, etc before my kids arrived for Christmas. Chem Dry fit me into their schedule quickly, and did a superb job of making that old carpet look clean again. Thank you!”
Dec 19, 2019
“As always they did an awesome job! I would recommend them to anyone.(;”
July 7, 2020
“So appreciative that these folks were able to accomplish the job at hand so quickly and so accurately. Thank you!!!”
Jan 16, 2020
“This is the second time we have had Chem-Dry of Lafayette clean our home carpets. Very happy with their work and professionalism.”
March 1, 2020
“They did a beautiful job. They were very kind.”
Oct 31, 2019
“They were early. They were personable. They did great and quick work. Thank you.”
May 28, 2020
“As always, Josh did a great job cleaning our carpet. He was punctual, friendly, and did a thorough job.”
May 29, 2020
“Joshua, the technician who came out was well-spoken, knowledgeable, confident, and (thus far) seemed to do an outstanding job. I’d ask for him specifically next time!”
May 15, 2020
“Right on time, professional, and thorough cleaning. Carpets dry fast, and it looks and feels so much cleaner.”
March 20, 2020
“Prompt and efficient service particularly in dealing with areas where one of our cats had marked after moving to a new home. Josh was professional and friendly.”
Feb 25, 2020
“Very happy with their service. Very professional, pleasant and fast. Carpets look great and are drying quickly.”
Dec 8, 2019
“Josh did a great job. Very professional and quick.”
Sep 27, 2019
“Service was great. Carpets look like new and smell a lot better after they added the pet treatment.”
November 15, 2018
“Polite, quick, removed some very serious dirt from cream-colored carpet.”
July 29, 2019
“Josh did a great job cleaning 4 rooms and a hallway! Very satisfied with his work. I would recommend this service!”
April 18, 2019
“Josh is great to work with and always does an amazing job!”
August 21, 2019
“They were on time. They were personable. They were able to remove stains I thought would never come out. Thank you.”
June 17, 2019
“Josh was awesome. He was early, got in and got the job done in no time. Now our new home smells great and the carpet is like-new. Thanks Josh, and Chem dry, for taking great care of us!”
September 24, 2018
“Had a great experience. Josh was very professional, courteous, and knowledgeable. I would recommend this service!”
June 15, 2019
“An honest and professional job.”
September 14, 2018
“The service was great & the tec did an amazing job getting out stains. I was very happy!”
July 2018
“Had a wonderful experience with all of the staff and the service! Very professional and courteous. Steve made sure to call us and get us moved to an earlier time and even called when he was on his way. Carpets look like new! And our house sold in a day! Thank you Chem-Dry!”
July 11, 2018
“We have had only great service for Chem-Dry. They are very professional and do excellent work. We will have them back again.”
June 30, 2018
“My experience having Chem-Dry clean my furniture was great. I had noticed a dusty smell in the air and thought it might be the furniture that needed to be cleaned. Justin cleaned all my furniture in short order and did an amazingly thorough job. The resulting smell was wonderful and my house now smells fantastic and my furniture is clean without there being an awful residue attached. I will certainly call them again when I need to have furniture cleaned.”
June 20, 2018
“He (Joshua L) was exactly on time. Did a very thorough job and I am happy with the results. Would recommend them.”
March 31, 2018
“My main complaint was carpet from previous tenant smelled like dog piss!! He said it didn’t look like anything to him and so now that he’s done it still smells like dog piss!! I will just replace carpet I guess
They came back and cleaned carpet again and this time it took care of the smell!! Thank you for the great service”
March 6, 2018
“The technician called ahead prior to his visit and arrived at the scheduled time. He cleaned my sofa and a wool area rug and I am pleased with the results.”
Feb 28, 2018
“I was happy with the cleaning but I was supposed to get a container of spot remover. That was listed on my invoice but the technician did not leave it.”
Dec 6, 2017
(We will be sending you a can as the technician forgot to leave it. Thank you for the review!)
“We were very pleased with the results of the carpet cleaning service. My wife wanted to replace one of the carpets with hardwood flooring. After having it cleaned, she said it brought it back to life and it no longer needed to be replaced. Josh was the service technician. He did a great job!”
November 10, 2017
“They were awesome and did a phenomenal job on our carpets.”
Oct 16, 2017
“Great job! Carpets look wonderful! I will definitely use this service again.”
Oct 13, 2017
We have been using Chem-Dry for several years. We are always pleased with the attention to detail provided AND the fact that they run on time!
Aug 15, 2017
Trustworthy, timely and very good at getting the stains out of my carpet.
July 23, 2017
My carpets look wonderful! I had a few ugly stains and they came right out! Not bad for career that is almost 20 years old!
June 12, 2017
Excellent, professional service – and the results are amazing. Thanks
May 23, 2017
They did all the carpets in our house at a great price, less than half the other quote. Was very clean when done and ‘dried’ quickly. My wife decided we wouldn’t need new carpet as quickly as she had thought. Will definitely use them again!!!
May 3, 2017
I have used Chem-Dry for several years. My carpets have never been steamed as per instructions when the carpet was laid. I have been very happy with their service and the carpets always look great when they are finished. If there is something beyond their capabilities, they do not hesitate to tell you.
April 18, 2017
We love Chem-Dry! We just moved to the area and are renting a home that has brand new carpet. However, the protectant on the carpet was unfortunately making our toddler’s face break out in a rash and we needed it cleaned! Chem-Dry’s staff took the time to share the ingredients of the products they would be using on our carpet so we could be sure they would be safe for our little man. The person who cleaned the carpets was also very patient and helpful while answering our questions. Several days after we had paid for their service, they realized they had forgotten to figure in our 10% discount and THEY contacted US about the mistake, sending us a check in the mail for the difference. We are so impressed. Thank you, Chem-Dry!
January 11, 2017
Nice job – came out very clean.
November 21, 2016
Excellent service, cleaning way above average, courteous technician who was knowledgeable.
November 14, 2016
I have used Chem-Dry for many years now and have been very happy with this company! I have depended on them and have always been happy with my experiences.
October 21, 2016
We hired Chem-Dry of Lafayette when our ordinary carpet cleaners couldn’t fit us on the schedule. We had recruitment coming up in our house and there was a time crunch, so this wasn’t on them. Even on short notice, Chem-Dry of Lafayette was able to get us in the same week. When they arrived, they were knowledgeable about the products that they used and about carpet cleaning, itself. Everyone was very friendly, too. I use them regularly now and I don’t even call the other company. They’ve taken our business!
October 12, 2016
No problems – have always done great!
August 28, 2016
The young man who did the cleaning was very polite and cordial. He did a great job on my carpets!
August 16, 2016
This was my first time using Chem-Dry of Lafayette. They did a good job, and I liked that there was a fast drying time. I would use them again in the future.
August 4, 2016
Bravo! A company that does it right and deserves its great reputation. The moment Helen cheerily answered the phone I knew this was a knowledgeable, efficient business. She gave me information about the company’s history, experience of the staff, and how the cleaning system worked on the carpets. Josh and Joshua were friendly, polite, and professional and got right to work. They did an excellent job and I would highly recommend them.
July 24, 2016
Quick & easy scheduling, loved the results!
July 10, 2016
Chem-Dry of Lafayette did a great job. From scheduling to price to the quality of their work, I was very happy with the result. I plan on having them clean my carpet every couple of years to remove built-up dirt and grime from my pets. Thanks Chem-Dry!
June 21, 2016
I have been pleased with Chem-Dry of Lafayette’s services and will definitely use them again.
June 13, 2016
June 2016
We are very happy with the people over at Chem-Dry of Lafayette. They have cleaned the carpets for our lake house and home boat for about five or six years now and we are always very pleased. It is amazing to me that after they do the cleaning it genuinely does not smell like chemicals afterwards and the carpets look amazing. We have had this carpet for about eighteen years and yet every time they clean it, the carpet looks like it is still new! Before we found these guys I thought I was going to have to replace all of it, but now I just give these guys a call and they make the carpet look as nice as it possibly can! Very happy and very satisfied.
June 6, 2016
No issues. Very professional and did a good job for a very competitive price.
April 24, 2016
I recently used the services of the folks over at Chem-Dry of Lafayette, I have to say that they did a wonderful job. They were very quick, efficient and they got literally all of the spots out of my carpet. The price was excellent and it is safe to say that I will definitely be using their services again.
April 21, 2016
We recently had the guys over at Chem-Dry of Lafayette come by and clean our carpets and we are very pleased with the work they did. These guys were just a real pleasure to work with. They arrived on time with our scheduled appointment and they got right to work. The technicians they sent to us were very friendly and they confirmed with us everything we wanted done, which I really appreciated. What else can I say, they did what they said they were going to do and they did it well. The price was very fair and we would definitely use these guys again.
April 19, 2016
Chem-Dry of Lafayette was able to remove stains from child’s bedroom that were very noticeable. Great Job! Will call them again for future cleanings.
September 2015
They arrived on time and did a great job. There was a pet stain that resurfaced after the initial treatment (something they said might happen). I let them know and they scheduled an appointment the following day to re-clean the affected area.
July 2015
I had a drainage line leaking. After the leaking line was repaired. I called Chem Dry of Lafayette to dry the are before I have dry wall installed. Steven is an honest business man. After inspection, he suggested my alternative option is to replace insulation and dry wall even thought this mean he won’t have the transaction.
September 2014
Chem-Dry of Lafayette does a wonderful job! They are always on time, very courteous, and job is always done to my satisfaction! I’ve used them for 3 years at least once or twice a year and have never had any problems! The staff very is knowledgeable and friendly!!
July 28, 2014
I was only getting a loveseat done, so it was hard finding someone that would do just that and not charge me a $100 or more minimum. They were on time for the appointment and even accommodated me not answering my phone when I was supposed to (oops)!! The guy who came out was super nice and professional and did a great job.
May 20, 2014
July 2013
“Wonderful company, always professional and friendly 💯💯💯💯”
February 2021
“We have a dry and clean carpet after a water line busted open while we were away from home.”
January 2021
“Josh & Luke did an excellent job & were quick & efficient! I highly recommend Chem-Dry.”
December 2020
“Very friendly and good service.”
November 2020
“Excellent, professional service – and the results are amazing. It’s so good to have everything so clean again – and no chemical smell – and quick drying. Thanks, again, for a job well done, Josh.”
October 2020
“Very professional, courteous, on time. Best part is the carpets aren’t saturated and do dry faster with their specific process.”
October 2020
“Luke was amazing we loved his cleaning. Definitely would have Luke come back again. Thanks Chem-Dry of Lafayette.”
September 2020
“I have used Chem-Dry for a lot of years and I highly recommend using them. The last three times we had our carpet cleaned by Josh. He is a super nice and does a great job and is always on time. My house now smells dog free! Thanks Josh!”
December 21, 2018
“I needed a carpet serviced quickly and on short notice because we had potential buyers coming to view the house (it sold). I was promptly scheduled with an appointment for the next morning, but they later called to reschedule. Admittedly, I was a little bit disappointed at first, but I wasn’t inconvenienced too much so I won’t really hold that against them. Most importantly the job Joshua did actually exceeded my expectations which in general does not happen very often. He arrived right on time, was friendly/professional and briefly and simply explained the steps to me so I had no issues of what to expect. It only took him about an hour to do a large room (instead of 90mins as I initially thought) and it was almost totally dry maybe 2-3hrs later. Some previously set in stains that other services struggled to remove actually came right out of my carpet this time and I can’t find any trace of where they used to be- it looks almost new! Price is pretty reasonable and I’ll most likely go with them again in the future- very satisfied.”
February 5, 2020
“Josh was more than fantastic! I don’t think my carpets have looked this clean since I moved in. Carpets weren’t soaked and it took a couple hours to dry. I will use again.”
Jan 21, 2018
“This professional carpet cleaning company provides very good service at a fair value. I have been a customer for many years and they always do a good job! I highly recommend them for all your carpet and rug cleaning needs.”
May 20, 2020
“Chem-Dry arrived on time, cleaned the carpets exactly as requested, removed the stains, and did it faster than I expected. Joshua was the Chem-Dry employee who did all the work – he was very professional, pleasant and scleaned. We will be happy to use this company again as needed.”
December 10, 2018
“Excellent customer service and very professional crew. My carpets look fantastic and the dry time is very short. They were also able to completely remove the large amount of pet urine I had. I will definitely be using them in the future.”
July 8, 2019
“We have been working with Chem-Dry of Lafayette for several years now. The fact that we have ALWAYS had the same technician, Joshua, tells me that they must be a great company to work for!! Joshua always goes above and beyond the norm!! He is always on time, always professional, and always very kind. I would highly recommend Chem-Dry of Lafayette!”
May 10, 2020
“Great experience! Very responsive, timely, and polite. I will definitely use them again!”
August 22, 2019
“Just had Chem-Dry clean the very old carpet in my parent sun room. The crew was very polite, very efficient and practiced goodallergens19 protection. The carpet looks fantastic. We had some serious stains. The cleaning took almost all of them out and the really bad one is barely visible. This is a thirty year old white carpet that now looks brilliant.”
July 24, 2020
“The workers was polite, clean an did a great job. Very please with the service. Will have Chem-Dry again”
August 13, 2019
“Really easy to work with and fantastic job. Would highly recommend!”
March 25, 2019
“Your service was very good. Your gentleman was polite and got right to work. He did a very good job.”
Jan 23, 2020
“Excellent, professional service – and the results are amazing. It’s so good to have everything so clean again – and no chemical smell – and quick drying. Thanks, again, for a job well done, Josh.”
July 15, 2018
“Great service. My carpets look like new again.”
July 4, 2019
“Did an great job! Prompt, professional, and timely.”
January 4, 2019
“Your service was very good. Your gentleman was polite and got right to work. He did a very good job”
July 5, 2018
“I have already called your office the day of your service to let you know just how pleased I was with the results. Even old stains were eliminated as well as everything looked so fresh. Your technician was very thorough and courteous, carefully answered my questions. I have recommended your service to my neighbor. Thanks for the great job.”
June 29, 2018
“Wonderful! We are so pleased with the professionalism and results of our cleaning. They were able to help us quickly and we are very appreciative. Will definitely use again. Thank you!”
June 19, 2018
“My house has leaking water from a faucet. The carpet and drywall were all wet. I called Steven 11pm at night. He explained possible cause, and provided me a solution and a quote. The actual cost was much less than the quote. Steven was very patient and explains every step they are doing. It was a very positive experience working with them.”
April 22, 2018
“We were very pleased with the results of the carpet cleaning service. My wife wanted to replace one of the carpets with hardwood flooring. After having it cleaned, she said it brought it back to life and it no longer needed to be replaced. Josh was the service technician. He did a great job!
Jan 25, 2019
“Josh, the Chem-Dry rep was very friendly and efficient. He did a great job treating the spots and the carpet looks great. I would definitely recommend Chem-Dry and will use them again in the future”
March 31, 2018
“Within an hour of my first call, Steven had instructed us on important first steps and responded with the equipment and expertise necessary to promptly mitigate any damage to our finished basement. Steven and Josh handled everything promptly and professionally and communicated with us well every step of the way. I highly recommend Chem-Dry of Lafayette.”
March 2, 2018
“The lengths that these guys will go to take care of you is just awesome. After my appointment with another carpet cleaner fell through two days before Thanksgiving, Chem-Dry was able to send someone out on the same day and do an outstanding job cleaning 3 stories of carpet in about 3 hours. Because of them, I was able to unload my Upack trailer on time. Thanks!”
Jan 3, 2018
“second time to have Josh clean my carpets – he does excellent work!”
Nov 23, 2017
“THANK YOU for all of your hard work at our home this week, Jean and John. So nice to walk in last evening and find the desk in place as well as everything put back into the hall closet. And the carpeting looked great. Very pleased with everything you did. We have everything from the garage back in place again, curtains re-hung, etc. Very happy with how our home looks and feels. Thanks for all of your hard work.”
Oct 26, 2017
“Cat urine in minivan extremely difficult to remove. Second, very thorough, treatment done at no extra charge. Great people, good service.”
Oct 13, 2017
Chem-Dry got out a rather large stain from a leaky water pipe, that another carpet cleaner could not (after trying 2 times). The carpet dries much faster with Chem-Dry than other types of carpet cleaning.
Sep 30, 2017
Fast and friendly service. Excellent results! Very Happy!
Aug 24, 2017
Excellent service. Got us scheduled quickly with very short notice and were able to complete the job before we moved into our new home! Joshua was knowledgeable, diligent, and helpful. The carpets look fantastic! Definitely recommend.
Aug 11, 2017
The service man arrived when scheduled. He moved my small items and cleaned well. The high traffic area was cleaned and fluffed. It was a quick, smooth experience.
June 17, 2017
June 8, 2017
We have used Chem-Dry several times before. The workers that come to my house are professional, thorough, and hard-working. The receptionist that answers the phone is pleasant and was able to work me in that very afternoon due to a cancellation. My carpets are cleaned well and they are able to remove most pet stains. I highly recommend them.!
May 3, 2017
I was impressed with their service and will use them again.
April 18, 2017
Happy with the result but the pricing needs work. Tile looks great!
December 4, 2016
Have no complaints they did a very good job.
November 14, 2016
Technician arrived on time, got to work immediately, and did a wonderful job. I didn’t think the carpet would come clean, but he proved me wrong. I surely will use you in the future. Thank you.
November 2, 2016
He did a good job overall but was reading his phone with one hand while running the cleaner with the other. He was nice enough to tell me the hall carpet will need to be replaced in the near future.
October 13, 2016
I had a good experience with Chem-Dry of Lafayette. They came out to do some basic carpet cleaning throughout my home as it had been a long time since the carpets had been worked on. Everything went very well, the workers were quick and efficient with the cleaning, I will definitely continue to use them, and highly recommend their services!
October 4, 2016
I just like the people over at Chem-Dry of Lafayette because they are very efficient and quick. I give them a call and they come over and take care of my carpets just like that. They always do a good job for me and they make sure that I am completely satisfied. I would definitely recommend them because of how reliable and quick they are.
September 9, 2016
Chem-Dry of Lafayette did a great job. They put us on a schedule immediately and our carpets were cleaned that same week. The operator showed up as scheduled and call just before arriving. He was knowledgeable and did a great job just as promised. The final bill came in a bit higher than the estimate but that was my fault. I vastly underestimated the total square footage and had them clean more than just the high traffic areas.
August 25, 2016
Couldn’t believe it when I got a call that my appointment could be moved ahead…that almost NEVER happens. My area rugs were cleaned and the representative back on the road at roughly the original time of my appointment. One of my rugs was in dire need of a cleaning and it was a challenge. But, with a little bit of work, it came out great and I am thrilled. The only criticism I have (& it’s minor) was that it took longer for my rugs to dry than I expected. But, no worries, I put a fan on them overnight and they were fine by morning.
August 5, 2016
We always have Chem-Dry for our carpets and tell everyone about it!
July 14, 2016
The technician was very nice. He did a good job and was very good at what he did; Left no mess.
June 21, 2016
Have used Chem-Dry several times and have always been pleased with their work.
June 20, 2016
Great service and super clean rugs.
June 12, 2016
Very professional business from phone call to in-home service. Joshua has cleaned our carpets twice and does an awesome job. It seems like he really enjoys his job. We would highly recommend Chem Dry of Lafayette to anyone looking for a great carpet cleaning service. Also nice that their prices are very reasonable!
June 9, 2016
I had Chem-Dry of Lafayette to clean my carpets and they did a nice job. They deep cleaned three rooms in my home and put stain spray on the most soiled patches and the carpets looked great afterwards. I like how the carpets weren’t very saturated and they dried quickly after they were done. I would use them again, they did a satisfactory job.
May 24, 2016
The guys over at Chem-Dry of Lafayette did a really great job for me recently. The guy they sent out was very efficient and very nice. He took great care of my carpets and I really could not be happier with the results of the carpet themselves. The only thing is that I would have liked for them to have rotated my dining room rug, but since they only sent one guy that was not really feasible. Other than that though everything was great and I would definitely use these guys again!
April 22, 2016
Person doing the work was very thorough and efficient. He was a good communicator and very pleasant.
April 19, 2016
February 2016
Excellent service! When I called for an appointment, they still had my information from last year and knew exactly what I needed to have done again. Steven arrived on time, worked efficiently on the carpet, and took care to wipe down our wood floor on the edges that abut the carpet. I had asked to purchase a can of their spot remover, but he had none left on his truck and promised he would deliver it to me that evening, and he did! I feel very good about supporting this local business!
August 2015
Very professional service willing to go long way to clean properly. We have has tough old pet stains on the carpet that did not go from the first treatment. Chem-Dry came 2 more times to perform extra treatment at no extra charge.
June 2015
September 2014
July 2014
September 2013
July 2013
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SERVICE AREA
Serving Lafayette, West Lafayette, Battle Ground, Dayton, Romney, Clarks Hill, Shadeland & Stockwell, Indiana.
CALL TODAY
(765) 423-1166
CALL TODAY
(765) 423-1166
Chem-Dry of Lafayette
133 North 4th Street, Suite 314
Lafayette, IN 47901
*Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.